android - Supported devices 0 on Google play

Question

I know similar question is posted here. I uploaded an app to Google Play Store but it is incompatible with all the devices. The app is actually a SignalR based chat application. Check out this image

I am attaching the AndroidManifest.xml file.Any help would be appreciated.

<uses-feature
android:glEsVersion="0x00020000"
android:required="true"/>

<supports-screens 
      android:smallScreens="true" 
      android:normalScreens="true" 
      android:largeScreens="true"
      android:xlargeScreens="true"
      android:anyDensity="true" />
<uses-sdk
    android:minSdkVersion="11"
    android:targetSdkVersion="19" 
    android:maxSdkVersion="21" />

<uses-permission android:name="android.permission.INTERNET"/>
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE"/>
<uses-permission     android:name="com.google.android.providers.gsf.permission.READ_GSERVICES" />
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION"/>
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION"/>

I am using signalr library.I am using this library for a chat app in android. I firstly developed eclipse based project and use the jar files.The app is working fine.

But when i try to upload the app to the Google Play.It shows me a message that your app doesn't supports any devices. I even tried to upload the app without the libraries then it gets uploaded supports over 6K android devices.

As this library is updated for gradle for android.So i simply convert it into gradle project for android studio as well.Works perfectly but still won't supports any devices.

These are the jar files i am using in eclipse and android studio

Answer 1

I had faced same situation last week.

And I found the main problem is the "signalr-client-sdk.jar" was packed not correct for android.

folder inside the "signalr-client-sdk.jar"

signalr-client-sdk.jar
|
|-lib
|  |
|  |-getLibs.ps1
|  |-getLibs.sh
|  |-gson-2.2.2.jar

These three file will be pack into apk "lib" folder. It will work fine when your app with armeabi,x86,x86_64 native supprot library(*.so), but wrong with none. And make google developer console web to filter qualifier support device wrong.

put this code to fix the problem

packagingOptions {
  exclude 'lib/getLibs.ps1'
  exclude 'lib/getLibs.sh'
  exclude 'lib/gson-2.2.2.jar'
}

Hope this helps