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android - Genymotion error :Unable to create the virtual device server returned HTTP status code 403

I'm trying to add a device on Genymotion Android Emulator, but after i select android device and press install i got some error, this error :

Unable to create the virtual device 
Server returned HTTP status code 403

how must i do to resolve this error?

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Possible solutions are:

  1. Use another network (Public VPN).
  2. Download the .ova file from the browser to skip downloading step in Genymotion.
    Must be signed in to Genymotion account at https://www.genymotion.com/account/login/.

The following describes the second solution:

Right after the "Failed to deploy virtual device" screen with above mentioned error.

Failed to deploy virtual device

  1. Open the log file: %USERPROFILE%AppDataLocalGenymobilegenymotion.log
  2. Find near the end of file: [Genymotion] [debug] Launching download
  3. Copy the URL that is on the next line https://cloud.genymotion.com/vmtemplate/<vmtemplate_uuid>/getova
  4. Sign in at https://www.genymotion.com/account/login/ Required for next step
  5. Open copied URL from step 3 in the browser, this will return a JSON string
  6. Copy .ova file URL from ova_url
    http://dl.genymotion.com/dists/<aosp_version>/ova/<ova_name>
  7. Open copied URL from step 6 in the browser and save the .ova file to %USERPROFILE%AppDataLocalGenymobileGenymotionova. Make sure the downloaded .ova file is located here.
  8. Retry adding the same virtual device in Genymotion. It should continue to "Retrieve and deploy the new virtual device".

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