process - jvisualvm doesn't list certain Java processes

Question

I want to get a heap dump (suspected memory leak) of a certain Java process. However, when I start the jvisualvm tool, I cannot see any of the running Java processes.

I have Google'd around about this and have already found a couple of articles saying that you have to run the Java processes using the same JDK that you start the jvisualvm tool with in order for it to be able to see them. However, as far as I can see, this is already the case. I'm doing everything locally (I have remote access to the machine).

A couple of things to consider:

1. The processes are running on a firewalled Windows 2008 server
2. The processes are running using renamed versions of the JDK java.exe executable
3. As far as I can see the processes are running using the 1.6.0_18 JDK
4. One of the running processes starts an RMI registry

I'm waiting on a virtualized copy of the server so I can mess around with it (this is a production server). But in the meanwhile; any ideas as to why I cannot see any of the processes in jvisualvm (or jconsole for that matter)?

Answer 1

Well after I did a little research, it would appear that Peter's comment was correct. Because the JVM processes were launched by another user (the NETWORK SERVICE account because they were being started by a Windows service) they didn't show up in jvisualvm.

Workaround

Since I have access to the application configuration, I have found the following workaround, which involves explicitly enabling unsecured JMX for the target JVM:

1. Add the following JVM parameters:

   -Dcom.sun.management.jmxremote.port=3333 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false

2. Add the remote process to jvisualvm using JMX by click File -> Add JMX Connection. You can connect to the process using port 3333. Obviously you can change the port if you want.

Link to article explaining this in a little more detail: http://download.oracle.com/javase/6/docs/technotes/guides/visualvm/jmx_connections.html

Notes

1. It's probably not a good idea to keep the JVM settings permanently, as they would allow anyone to connect to the JVM via JMX.
2. You can also add authentication to the JMX JVM parameters if you want to.