import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
/**
 * Returns the full conversation transcript of a given session.
 *
 * @param sessionID the id of the session to get the full transcript.
 * @param workgroupJID the JID of the workgroup that will process the request.
 * @return the full conversation transcript of a given session.
 * @throws XMPPException if an error occurs while getting the information.
 */
public Transcript getTranscript(String workgroupJID, String sessionID) throws XMPPException {
    Transcript request = new Transcript(sessionID);
    request.setTo(workgroupJID);
    PacketCollector collector = connection.createPacketCollector(new PacketIDFilter(request.getPacketID()));
    // Send the request
    connection.sendPacket(request);

    Transcript response = (Transcript) collector.nextResult(SmackConfiguration.getPacketReplyTimeout());

    // Cancel the collector.
    collector.cancel();
    if (response == null) {
        throw new XMPPException("No response from server on status set.");
    }
    if (response.getError() != null) {
        throw new XMPPException(response.getError());
    }
    return response;
}
 

import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
/**
 * Returns the full conversation transcript of a given session.
 * 
 * @param sessionID
 *            the id of the session to get the full transcript.
 * @param workgroupJID
 *            the JID of the workgroup that will process the request.
 * @return the full conversation transcript of a given session.
 * @throws XMPPException
 *             if an error occurs while getting the information.
 */
public Transcript getTranscript(String workgroupJID, String sessionID)
		throws XMPPException {
	Transcript request = new Transcript(sessionID);
	request.setTo(workgroupJID);
	PacketCollector collector = connection
			.createPacketCollector(new PacketIDFilter(request.getPacketID()));
	// Send the request
	connection.sendPacket(request);

	Transcript response = (Transcript) collector
			.nextResult(SmackConfiguration.getPacketReplyTimeout());

	// Cancel the collector.
	collector.cancel();
	if (response == null) {
		throw new XMPPException("No response from server on status set.");
	}
	if (response.getError() != null) {
		throw new XMPPException(response.getError());
	}
	return response;
}
 

import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
private void showTranscript(String sessionID) {
    if (frame == null) {
        frame = new JFrame(FpRes.getString("title.transcript"));
        frame.setIconImage(SparkManager.getMainWindow().getIconImage());
    }

    if (frame.isVisible()) {
        return;
    }

    Transcript transcript = null;
    try {
        transcript = FastpathPlugin.getAgentSession().getTranscript(sessionID);
    }
    catch (XMPPException e) {
        Log.error("Error showing transcripts.", e);
    }

    if (transcript == null) {
        return;
    }
    final ChatViewer chatViewer = new ChatViewer(transcript);
    frame.getContentPane().removeAll();
    frame.getContentPane().setLayout(new BorderLayout());
    frame.getContentPane().add(chatViewer, BorderLayout.CENTER);
    frame.pack();
    frame.setSize(600, 400);

    frame.setLocationRelativeTo(SparkManager.getMainWindow());
    frame.setVisible(true);
}
 

import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
private void showTranscript(String sessionID) {
    if (frame == null) {
        frame = new JFrame(FpRes.getString("title.chat.transcript"));
        frame.setIconImage(SparkManager.getMainWindow().getIconImage());
    }

    if (frame.isVisible()) {
        return;
    }

    Transcript transcript = null;
    try {
        transcript = FastpathPlugin.getAgentSession().getTranscript(sessionID);
    }
    catch (XMPPException e) {
        Log.error("Error showing transcripts.", e);
    }

    if (transcript == null) {
        JOptionPane.showMessageDialog(this, FpRes.getString("message.transcript.not.found.error"), FpRes.getString("title.error"), JOptionPane.ERROR_MESSAGE);
        return;
    }

    final ChatViewer chatViewer = new ChatViewer(transcript);
    frame.getContentPane().removeAll();
    frame.getContentPane().setLayout(new BorderLayout());
    frame.getContentPane().add(chatViewer, BorderLayout.CENTER);
    frame.pack();
    frame.setSize(600, 400);

    frame.setLocationRelativeTo(mainFrame);
    frame.setVisible(true);
}
 

import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
/**
 * Returns the full conversation transcript of a given session.
 *
 * @param sessionID the id of the session to get the full transcript.
 * @param workgroupJID the JID of the workgroup that will process the request.
 * @return the full conversation transcript of a given session.
 * @throws XMPPErrorException 
 * @throws NoResponseException 
 * @throws NotConnectedException 
 */
public Transcript getTranscript(String workgroupJID, String sessionID) throws NoResponseException, XMPPErrorException, NotConnectedException {
    Transcript request = new Transcript(sessionID);
    request.setTo(workgroupJID);
    Transcript response = (Transcript) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
    return response;
}
 

import org.jivesoftware.smackx.workgroup.packet.Transcript; //导入依赖的package包/类
/**
 * Returns the full conversation transcript of a given session.
 *
 * @param sessionID the id of the session to get the full transcript.
 * @return the full conversation transcript of a given session.
 * @throws XMPPException if an error occurs while getting the information.
 * @throws SmackException 
 */
public Transcript getTranscript(String sessionID) throws XMPPException, SmackException {
    return transcriptManager.getTranscript(workgroupJID, sessionID);
}