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java - EML email draft is missing send button when opened with Outlook on MacOS

A customer reported that he is missing the send button (or maybe grayed out), when downloading and opening an email draft with Outlook on MacOS.

Unfortunately I don't have access to Outlook on a Mac.

  • Could you maybe confirm that this problem exists on MacOS?
  • Any ideas on how to fix it?

For testing, save the following to a file test.eml:

Date: Thu, 28 Jan 2021 15:38:24 +0100 (CET)
To: [email protected]
Message-ID: <messageid>
Subject: test subject
MIME-Version: 1.0
Content-Type: multipart/mixed; 
    boundary="----=_Part_0_125130493.1611844704235"
X-Unsent: 1

------=_Part_0_125130493.1611844704235
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

test message
------=_Part_0_125130493.1611844704235--

Opening the file on Windows 10 works for me (both Outlook and eM Client):

enter image description here

question from:https://stackoverflow.com/questions/65939943/eml-email-draft-is-missing-send-button-when-opened-with-outlook-on-macos

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