macos - CPLEX Studio V20.10 fails to open on mac os

Question

I downloaded the IBM ILOG CPLEX Optimization Studio V20.10 for OSX (CC8AVML ) version from the IBM website. I installed it on my MAC, no problem seem to occur during installation. When I go to Applications > CPLEX_Studio201 > opl > oplide I see an oplide app with this image: , along with an SDK folder. The app is 8.1MB in size but when I try to open it says: You do not have permission to open the application “Oplide”. The privacy settings have privilege Read & Write but it still does not work. I have tried installing / re-installing a dozen times, restarted my mac, basically tried everything. Can anyone help?

question from:https://stackoverflow.com/questions/65877976/cplex-studio-v20-10-fails-to-open-on-mac-os

Answer 1

What version of OSX are you running ? If this is OSX BigSur, the 20.1 installer does not work on BigSur. We have a beta version for OSX Big Sur. I'm not entitled to check subscriptions - so I cannot check what version I can send you. Please open a ticket at support asking them to forward message to me and I will send you an installer for OSX BigSur.

If you are not on OSX BigSur, then something went wrong - please include your installation log (in $CPLEX_STUDIO_DIR201/Uninstall/Logs) so that we can have a look.