azure - Unable to receive proper predicted data from Dynamics 365 Customer Insights platform

Question

I am new to the microsoft customer insights API. we are trying to train a model with customer dataset and created the entity by prediction. we are trying to consume the churn prediction scores using the API from below

https://home.ci.ai.dynamics.com/

We have tried almost all the api requests present there to get the churnscore for a user. we are not getting anything. is there any way to fetch those.

question from:https://stackoverflow.com/questions/65843667/unable-to-receive-proper-predicted-data-from-dynamics-365-customer-insights-plat

Answer 1

You may want to try the Transactional churn prediction (preview) and see if it suits your scenario or not. In case if you see failure then try to troubleshoot and see how it helps.